How long does it take to process a refund?

Credit card payer: After confirming that the return is successful, the company will directly refund the refund fee to the credit card account you paid for.

Cash on delivery person: After confirming that the return is successful, the company will transfer the refund fee to the bank account provided by you.

※It may take some time for your bank or credit card company to process and issue the chargeback as well.

Customer Service Hotline:+49 02137.9359905

You can always contact us at info@mineon.de in case of any return questions.