How long is the statutory warranty period?

In order to make consumers feel at ease and use our company's products with satisfaction, our company has formulated the company's "after-sales service system" in strict accordance with relevant laws and regulations.

一、Warranty Regulations

Consumers have after-sales needs after purchasing our company's products. Valid and legal documents (bills) for purchasing original products must be provided, and at the same time, the full model name of the purchased product, the unit purchase price, the purchase date, and the products requiring warranty and their accessories must be provided.

Our company's products can be repaired or replaced free of charge if there is a failure in normal use within 1 year from the date of sale. For those who do not meet the free maintenance or replacement service, our company still provides technical services, and only charges the material fee when the maintenance needs to replace the parts.

二、Warranty period:

1. The product warranty period is 1 year.

2. During the warranty period, free repair or replacement.

3. The scope of warranty refers to the problem of the product under normal use.

4，The time of purchase is based on the date of the invoice or receipt issued.

5，During the warranty period, the following situations occur, which are not covered by the warranty:

      1）There is no valid document (invoice) to prove the date of purchase.

      2）Any damage caused by natural wear and overload.

      3）Any damage caused by using cheap and inferior accessories.

      4）Any damage caused by improper carrying, transportation and storage. 

      5）Any product that has been opened, repaired, replaced, or modified by yourself.

      6）Any damage caused by indiscriminate use, beyond the scope of use of the tool, and use and maintenance not in accordance with the instructions.

6，When customers use our company's products to promise failure, they should issue invoices or relevant purchase certificates. If the problem is not properly solved, please write or call Info@Mineon.de

Note: The company reserves the right to revise the above provisions, and has the final right to interpret the warranty service without violating national laws.